Privacy Policy

Effective Date: 9 July 2025

This Privacy Policy outlines how Novet Technologies Pte. Ltd., located at 9 Raffles Place, #08-03 Republic Plaza, Singapore 048619 (“Novet”, “Company”, “we”, “our”, or “us”), collects, uses, and safeguards personal and document-related data submitted through your access to and use of the Company’s platform, including any related features and services (collectively, the “Services”).

1. Information We Collect

We may collect the following categories of information:

• User Content: personal information provided in legal documents and queries you upload;
• Account Information (if applicable): Email address and identifiers you provide when registering;
• Technical Data: IP address, browser type, interaction logs, and other usage data.

2. Use of Information

We use the information solely for the following purposes:

• To operate and improve our Services;
• To respond to user inquiries and provide support;
• To analyze usage and ensure platform stability and security.

We do not sell or rent your data or documents to third parties.

3. Data Retention

We retain User Content only for as long as necessary to provide and maintain the Services or as required by applicable law. You may request deletion of your data by contacting us.

4. Data Security

We use commercially reasonable measures to protect your data from unauthorized access, disclosure, or destruction. However, no transmission or storage system can be guaranteed to be 100% secure.

5. Your Rights

Subject to applicable laws, you may request access to or correction of your personal data, or request its deletion. Please contact us at the email below to exercise these rights.

6. Third-Party Processors

We may use trusted third-party providers to help us operate the Services (e.g., cloud storage or analytics providers), all of whom are subject to strict confidentiality and data protection obligations.

7. Changes to this Policy

We reserve the right to amend this Privacy Policy from time to time. Any significant changes will be communicated via the Services or by email.

8. Contact Us

For questions or requests regarding your privacy, please contact us at: contact@novet.ai